Client Types
01.
Client / End User
The Client and the End Users are the individuals who will be living and breathing the space once we hand over. They are often the people who are paying for the fit out or refurbishment.
Leaving a lasting WOW moment will ensure that they remember SHAPE the next time they have any work completed.
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Engaging with End Users throughout the project enhances their experience and can lead to recommendations.
02.
Architects
Architects will have a vision of the space that we are building. They may have been involved in the project for a long time. Ensuring their experience working with SHAPE is memorable, you need to understand their expectations.
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Working with Architects in partnership helps us deliver the project on time and to the highest possible level of quality.
​We can work with Architects again and again across multiple projects. It is important to ensure that you have an understanding of their previous experience working with us.
03.
Subbies
Our Subbies have a greater experience working with SHAPE than anyone else. We need to ensure that they enjoy working on our projects, and want to return.
Subbies are our technical experts and can help us overcome any issues that may arise on a project. If we ensure their experience of working with us is great then they are going to make our life a lot easier.
Subbies work on multiple projects for multiple contractors, so ensuring that they recommend SHAPE over anyone else is of utmost importance.
04.
Project Managers
Project Managers are the Client and End Users representative and we can work with them on many projects across a short period of time. They also influence a lot of our work so it is imperative to ensure their experience working with us is memorable for all the right reasons.
05.
Consultants
Consultants are technical experts and similar to Architects have a vision of how the system they have designed is to work and be installed.
Consultant relationships with our Service trades are very important to ensure that we meet the Consultant's expectations.
We can work with Consultants across many projects and they can also influence work.